Category: GeneralPublished on 2021 Mar, 24

Did you know TDS is an authorized Microsoft Partner?

 If you are considering migrating to Office 365 or upgrading to Windows 10. TDS can assist you with the transition to the latest software and capabilities.

As many people are aware Microsoft Teams is a feature of Office 365. Over the last several months, much attention has been focused on collaboration tools such as Zoom and Teams to better enable remote working environments. What many people may not be aware of are the telephony capabilities of these products. For example, did you know that you can use Microsoft Teams as your business phone system?

There are several ways to accomplish this based on your organization’s IT capabilities. In most cases, additional licensing is required depending upon your preferred method of integration. The next consideration how active your team will be in the day-to-day administration of voice services in the Team’s environment. In general, there are three options for most organizations to consider:

  • Inhouse deployment – Customer is responsible for all telephone system design parameters, implementation, and post-implementation support. Typically, larger enterprises choose this option.
  • Outsourced option – Customer works with an outside vendor to design, implement, and support the Teams voice environment. These are typically Microsoft partners.
  • Hybrid Option – Customer works with a UCaaS (VoIP) provider that has enabled Teams integration within their platform.

Each of these options has its advantages and disadvantages. To learn more contact TDS Networks at 610.783.7005.

TDS Inc saves travel agency over $96,000 a year with new VoIP Phone System.

Wings Travel Group was paying over $10,000 a month and wanted a cost effective VoIP system that would increase their productivity and improve their customer service.

TDS provided outstanding customer service and technical support during and after the installation of the systems. Our staff likes the feature of voicemail to email. It allows our staff to get voice mail messages instantly on our smartphones which hel...
Yelitza Chang
TDS can be reached by calling 888-TDS-6282 or emailing servi...
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